{"id":1093,"date":"2017-05-30T12:05:06","date_gmt":"2017-05-30T10:05:06","guid":{"rendered":"http:\/\/TELsupport:8888\/?p=1093"},"modified":"2019-07-05T16:54:12","modified_gmt":"2019-07-05T14:54:12","slug":"uppgradering-av-teleproffs-go","status":"publish","type":"post","link":"https:\/\/www.teleproffs.se\/support\/uppgradering-av-teleproffs-go\/","title":{"rendered":"Uppgradering av TeleProffs GO"},"content":{"rendered":"

Uppgradering av TeleProffs GO<\/strong><\/p>\n

Den 10:e juni kommer vi att uppgradera TeleProffs GO.<\/p>\n

Efter uppgraderingen kommer ni f\u00e5 tillg\u00e5ng till n\u00e5gra nya funktioner:<\/p>\n

<\/p>\n

*Samtalshistorik f\u00f6r ACD-grupp
\n<\/strong>Ger ny funktionalitet d\u00e4r man kan se hur samtal in p\u00e5 grupper har besvarats. Loggen visar en lista p\u00e5 alla missade, besvarade och vidarekopplade samtal f\u00f6r grupper. Det g\u00e5r att filtrera samtal per grupp.
\nFunktionen \u00e4r aktiverad p\u00e5 Mina sidor, mobilappen och i softphone.<\/p>\n

*Notifiering av nytt meddelande i gruppr\u00f6stbrevl\u00e5da p\u00e5 Mitel SIP telefoner
\n<\/strong>Konfigureras p\u00e5 en \u201dsoft key\u201d som blinkar vid meddelande och d\u00e4refter g\u00e5r gruppr\u00f6stbrevl\u00e5dan att n\u00e5 f\u00f6r att lyssna av, ta bort etc.<\/p>\n

*M\u00f6jlighet till Notifiering via E-post och SMS av nytt meddelande p\u00e5 gruppr\u00f6stbrevl\u00e5da<\/strong>.
\nTidigare s\u00e5 gick det inte v\u00e4lja vilka som skulle f\u00e5 meddelande notifiering utan alla som kunde lyssna fick ocks\u00e5 meddelande, samt att om kunden hade sms konto s\u00e5 skickades b\u00e5de mail och sms, vare sig man ville eller ej. Nu g\u00e5r detta att v\u00e4lja fr\u00e5n grupp till grupp.<\/p>\n

*F\u00f6rb\u00e4ttrad meny f\u00f6r r\u00f6stbrevl\u00e5da
\n<\/strong>N\u00e4r ett meddelande har spelats upp, s\u00e5 f\u00e5r anv\u00e4ndaren m\u00f6jlighet att upprepa eller ta bort meddelandet, n\u00e4r man ringer r\u00f6stbrevl\u00e5dan via 556<\/p>\n

*Spela upp meddelanden direkt i mobilappen
\n<\/strong>Meddelanden spelas upp direkt i appen utan att motringning kr\u00e4vs.<\/p>\n","protected":false},"excerpt":{"rendered":"

Uppgradering av TeleProffs GO Den 10:e juni kommer vi att uppgradera TeleProffs GO. Efter uppgraderingen kommer ni f\u00e5 tillg\u00e5ng till n\u00e5gra nya funktioner:<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[52],"tags":[],"class_list":["post-1093","post","type-post","status-publish","format-standard","hentry","category-blogg","entry"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ocean-thumb-m":"","ocean-thumb-ml":"","ocean-thumb-l":""},"post_excerpt_stackable":"

Uppgradering av TeleProffs GO Den 10:e juni kommer vi att uppgradera TeleProffs GO. Efter uppgraderingen kommer ni f\u00e5 tillg\u00e5ng till n\u00e5gra nya funktioner: *Samtalshistorik f\u00f6r ACD-grupp Ger ny funktionalitet d\u00e4r man kan se hur samtal in p\u00e5 grupper har besvarats. Loggen visar en lista p\u00e5 alla missade, besvarade och vidarekopplade samtal f\u00f6r grupper. Det g\u00e5r att filtrera samtal per grupp. Funktionen \u00e4r aktiverad p\u00e5 Mina sidor, mobilappen och i softphone. *Notifiering av nytt meddelande i gruppr\u00f6stbrevl\u00e5da p\u00e5 Mitel SIP telefoner Konfigureras p\u00e5 en \u201dsoft key\u201d som blinkar vid meddelande och d\u00e4refter g\u00e5r gruppr\u00f6stbrevl\u00e5dan att n\u00e5 f\u00f6r att lyssna av, ta…<\/p>\n","category_list":"Blogg<\/a>","author_info":{"name":"Support TeleProffs","url":"https:\/\/www.teleproffs.se\/support\/author\/support\/"},"comments_num":"0 comments","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ocean-thumb-m":"","ocean-thumb-ml":"","ocean-thumb-l":""},"post_excerpt_stackable_v2":"

Uppgradering av TeleProffs GO Den 10:e juni kommer vi att uppgradera TeleProffs GO. Efter uppgraderingen kommer ni f\u00e5 tillg\u00e5ng till n\u00e5gra nya funktioner: *Samtalshistorik f\u00f6r ACD-grupp Ger ny funktionalitet d\u00e4r man kan se hur samtal in p\u00e5 grupper har besvarats. Loggen visar en lista p\u00e5 alla missade, besvarade och vidarekopplade samtal f\u00f6r grupper. Det g\u00e5r att filtrera samtal per grupp. Funktionen \u00e4r aktiverad p\u00e5 Mina sidor, mobilappen och i softphone. *Notifiering av nytt meddelande i gruppr\u00f6stbrevl\u00e5da p\u00e5 Mitel SIP telefoner Konfigureras p\u00e5 en \u201dsoft key\u201d som blinkar vid meddelande och d\u00e4refter g\u00e5r gruppr\u00f6stbrevl\u00e5dan att n\u00e5 f\u00f6r att lyssna av, ta…<\/p>\n","category_list_v2":"Blogg<\/a>","author_info_v2":{"name":"Support TeleProffs","url":"https:\/\/www.teleproffs.se\/support\/author\/support\/"},"comments_num_v2":"0 comments","yoast_head":"\nUppgradering av TeleProffs GO - Teleproffs Supportcenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teleproffs.se\/support\/uppgradering-av-teleproffs-go\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Uppgradering av TeleProffs GO - Teleproffs Supportcenter\" \/>\n<meta property=\"og:description\" content=\"Uppgradering av TeleProffs GO Den 10:e juni kommer vi att uppgradera TeleProffs GO. 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