{"id":1279,"date":"2016-11-12T10:24:26","date_gmt":"2016-11-12T09:24:26","guid":{"rendered":"http:\/\/TELsupport:8888\/?p=1279"},"modified":"2019-07-05T16:54:47","modified_gmt":"2019-07-05T14:54:47","slug":"teleproffs-go-lansering-och-uppgradering","status":"publish","type":"post","link":"https:\/\/www.teleproffs.se\/support\/teleproffs-go-lansering-och-uppgradering\/","title":{"rendered":"TeleProffs GO lansering och uppgradering"},"content":{"rendered":"
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TELEPROFFS GO \u2013 NYLANSERING OCH UPPGRADERING AV ER TELEFONI-PLATTFORM.<\/strong><\/p>\n<\/div>\n

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I ett steg att kunna erbjuda nya och f\u00f6rb\u00e4ttrade funktioner, s\u00e5 utf\u00f6r vi nu en uppgradering av er telefoni-plattform.<\/p>\n

I samband med detta, s\u00e5 d\u00f6per vi ocks\u00e5 om v\u00e5r v\u00e4xeltj\u00e4nst till TeleProffs GO!<\/p>\n

Sj\u00e4lva uppgraderingen s\u00e4kerst\u00e4ller bland annat \u00e4nnu mer s\u00e4kerhet och redundans, men vi har \u00e4ven \u00e4ran att presentera flertalet nya funktioner som vi vet har haft stor efterfr\u00e5gan bland v\u00e5ra kunder.<\/p>\n

H\u00e4r kommer ett axplock av de nya funktionerna, samt en kort f\u00f6rklaring p\u00e5 hur de fungerar.<\/p>\n

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TELEFONIST KAN KOPPLA SAMTAL DIREKT MOT ANV\u00c4NDARES R\u00d6STBREVL\u00c5DA.<\/h2>\n

\"koppla-rbl\"<\/p>\n

M\u00f6jligheten finns nu att man fr\u00e5n sin PC\/Mac Softphone kan koppla fram ett samtal till en anv\u00e4ndares r\u00f6stbrevl\u00e5da utan att det ska beh\u00f6va st\u00e5 och ringa p\u00e5 anv\u00e4ndaren.
\nFunktionen kr\u00e4ver att ni har tillg\u00e5ng till Telefonistvyn. Tryck koppla-pilen p\u00e5 det aktiva samtalet och sedan koppla mot anv\u00e4ndaren enligt bild ovan.<\/p>\n

Anv\u00e4ndbart i de l\u00e4gen man vet att kollegan \u00e4r upptagen med annat, men man vill ge m\u00f6jligheten f\u00f6r kund att l\u00e4mna meddelande direkt.<\/p>\n

UT\u00d6KAD M\u00c5LINFORMATION I TELEFONISTVY<\/h2>\n

Nu kan du se ut\u00f6kad information om hur samtalet har kommit in i er svarsgrupp, ex om n\u00e5gon har ringt in p\u00e5 ett direktnummer och valt att komma till telefonist via r\u00f6stbrevl\u00e5dan.<\/p>\n

Aktiveras med \u201dvisa m\u00e5linformation i telefonistvy\u201d under Inst\u00e4llningar>Avancerat i softphone. \u00c4r aktiverat som standard.<\/p>\n

GENOMBRYTNING AV H\u00c4NVISNING<\/h2>\n

\"kringga-regler\"
\nDu kan nu koppla ett samtal till en kollega som \u00e4r h\u00e4nvisad. Tryck \u201dKringg\u00e5 samtalsomstyrningsregler\u201d p\u00e5 rullistan av Koppla-pilen p\u00e5 det aktiva samtalet enligt bild ovan. Tryck sedan Koppla-pilen under Kontakter p\u00e5 den kollega som samtalet ska kopplas igenom till.<\/p>\n

Anv\u00e4ndbart om ett viktigt samtal beh\u00f6ver kopplas fram till en lunchh\u00e4nvisad kollega t.ex.<\/p>\n

Funktionen kr\u00e4ver programmering, kontakta TeleProffs Support f\u00f6r best\u00e4llning.<\/p>\n

SE\/S\u00c4TTA FRAMTIDA H\u00c4NVISNING\/ROLL P\u00c5 KOLLEGOR<\/h2>\n

<\/p>\n

Funktionen har funnits p\u00e5 softphone tidigare, men fungerar nu \u00e4ven fr\u00e5n mobilappen. Dessutom kan man \u00e4ven s\u00e4tta framtida h\u00e4nvisningar p\u00e5 kollegor!<\/p>\n

Funktionen kr\u00e4ver programmering, kontakta TeleProffs Support f\u00f6r best\u00e4llning.<\/p>\n

 <\/p>\n

STYRA DITT P\u00c5G\u00c5ENDE SAMTAL P\u00c5 MOBILEN ELLER FAST\/B\u00c4RBAR TELEFON FR\u00c5N DIN SOFTPHONE<\/h2>\n

\"styramobil\"<\/p>\n

Du kan numer t.ex. koppla ditt samtal vidare via din Softphone till en kollega, \u00e4ven att du har samtalet i din mobiltelefon, fasta bordstelefon eller dect-telefon!
\nDu kan nu allts\u00e5 se och styra (tex. koppla samtalet) ditt samtal via din Softphone trots att du pratar i en annan telefon.<\/p>\n

Aktiveras genom att v\u00e4lja \u201daktivera monitorering och samtalsstyrning\u201d under menyn Inst\u00e4llningar>Avancerat i softphone.<\/p>\n

_________________________________________________________________<\/p>\n

 <\/p>\n

Kontakta TeleProffs Support eller din s\u00e4ljare f\u00f6r mer information.<\/p>\n<\/div>\n<\/article>\n

<\/p>\n

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TELEPROFFS GO \u2013 NYLANSERING OCH UPPGRADERING AV ER TELEFONI-PLATTFORM. I ett steg att kunna erbjuda nya och f\u00f6rb\u00e4ttrade funktioner, s\u00e5 utf\u00f6r vi nu en uppgradering av er telefoni-plattform. I samband med detta, s\u00e5 d\u00f6per vi ocks\u00e5 om v\u00e5r v\u00e4xeltj\u00e4nst till TeleProffs GO! Sj\u00e4lva uppgraderingen s\u00e4kerst\u00e4ller bland annat \u00e4nnu mer s\u00e4kerhet och redundans, men vi har […]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"ocean_post_layout":"","ocean_both_sidebars_style":"","ocean_both_sidebars_content_width":0,"ocean_both_sidebars_sidebars_width":0,"ocean_sidebar":"","ocean_second_sidebar":"","ocean_disable_margins":"enable","ocean_add_body_class":"","ocean_shortcode_before_top_bar":"","ocean_shortcode_after_top_bar":"","ocean_shortcode_before_header":"","ocean_shortcode_after_header":"","ocean_has_shortcode":"","ocean_shortcode_after_title":"","ocean_shortcode_before_footer_widgets":"","ocean_shortcode_after_footer_widgets":"","ocean_shortcode_before_footer_bottom":"","ocean_shortcode_after_footer_bottom":"","ocean_display_top_bar":"default","ocean_display_header":"default","ocean_header_style":"","ocean_center_header_left_menu":"","ocean_custom_header_template":"","ocean_custom_logo":0,"ocean_custom_retina_logo":0,"ocean_custom_logo_max_width":0,"ocean_custom_logo_tablet_max_width":0,"ocean_custom_logo_mobile_max_width":0,"ocean_custom_logo_max_height":0,"ocean_custom_logo_tablet_max_height":0,"ocean_custom_logo_mobile_max_height":0,"ocean_header_custom_menu":"","ocean_menu_typo_font_family":"","ocean_menu_typo_font_subset":"","ocean_menu_typo_font_size":0,"ocean_menu_typo_font_size_tablet":0,"ocean_menu_typo_font_size_mobile":0,"ocean_menu_typo_font_size_unit":"px","ocean_menu_typo_font_weight":"","ocean_menu_typo_font_weight_tablet":"","ocean_menu_typo_font_weight_mobile":"","ocean_menu_typo_transform":"","ocean_menu_typo_transform_tablet":"","ocean_menu_typo_transform_mobile":"","ocean_menu_typo_line_height":0,"ocean_menu_typo_line_height_tablet":0,"ocean_menu_typo_line_height_mobile":0,"ocean_menu_typo_line_height_unit":"","ocean_menu_typo_spacing":0,"ocean_menu_typo_spacing_tablet":0,"ocean_menu_typo_spacing_mobile":0,"ocean_menu_typo_spacing_unit":"","ocean_menu_link_color":"","ocean_menu_link_color_hover":"","ocean_menu_link_color_active":"","ocean_menu_link_background":"","ocean_menu_link_hover_background":"","ocean_menu_link_active_background":"","ocean_menu_social_links_bg":"","ocean_menu_social_hover_links_bg":"","ocean_menu_social_links_color":"","ocean_menu_social_hover_links_color":"","ocean_disable_title":"default","ocean_disable_heading":"default","ocean_post_title":"","ocean_post_subheading":"","ocean_post_title_style":"","ocean_post_title_background_color":"","ocean_post_title_background":0,"ocean_post_title_bg_image_position":"","ocean_post_title_bg_image_attachment":"","ocean_post_title_bg_image_repeat":"","ocean_post_title_bg_image_size":"","ocean_post_title_height":0,"ocean_post_title_bg_overlay":0.5,"ocean_post_title_bg_overlay_color":"","ocean_disable_breadcrumbs":"default","ocean_breadcrumbs_color":"","ocean_breadcrumbs_separator_color":"","ocean_breadcrumbs_links_color":"","ocean_breadcrumbs_links_hover_color":"","ocean_display_footer_widgets":"default","ocean_display_footer_bottom":"default","ocean_custom_footer_template":"","ocean_post_oembed":"","ocean_post_self_hosted_media":"","ocean_post_video_embed":"","ocean_link_format":"","ocean_link_format_target":"self","ocean_quote_format":"","ocean_quote_format_link":"post","ocean_gallery_link_images":"on","ocean_gallery_id":[],"footnotes":""},"categories":[52],"tags":[],"class_list":["post-1279","post","type-post","status-publish","format-standard","hentry","category-blogg","entry"],"featured_image_urls":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ocean-thumb-m":"","ocean-thumb-ml":"","ocean-thumb-l":""},"post_excerpt_stackable":"

TELEPROFFS GO \u2013 NYLANSERING OCH UPPGRADERING AV ER TELEFONI-PLATTFORM. I ett steg att kunna erbjuda nya och f\u00f6rb\u00e4ttrade funktioner, s\u00e5 utf\u00f6r vi nu en uppgradering av er telefoni-plattform. I samband med detta, s\u00e5 d\u00f6per vi ocks\u00e5 om v\u00e5r v\u00e4xeltj\u00e4nst till TeleProffs GO! Sj\u00e4lva uppgraderingen s\u00e4kerst\u00e4ller bland annat \u00e4nnu mer s\u00e4kerhet och redundans, men vi har \u00e4ven \u00e4ran att presentera flertalet nya funktioner som vi vet har haft stor efterfr\u00e5gan bland v\u00e5ra kunder. H\u00e4r kommer ett axplock av de nya funktionerna, samt en kort f\u00f6rklaring p\u00e5 hur de fungerar.   TELEFONIST KAN KOPPLA SAMTAL DIREKT MOT ANV\u00c4NDARES R\u00d6STBREVL\u00c5DA. M\u00f6jligheten finns nu…<\/p>\n","category_list":"Blogg<\/a>","author_info":{"name":"Support TeleProffs","url":"https:\/\/www.teleproffs.se\/support\/author\/support\/"},"comments_num":"0 comments","featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","ocean-thumb-m":"","ocean-thumb-ml":"","ocean-thumb-l":""},"post_excerpt_stackable_v2":"

TELEPROFFS GO \u2013 NYLANSERING OCH UPPGRADERING AV ER TELEFONI-PLATTFORM. I ett steg att kunna erbjuda nya och f\u00f6rb\u00e4ttrade funktioner, s\u00e5 utf\u00f6r vi nu en uppgradering av er telefoni-plattform. I samband med detta, s\u00e5 d\u00f6per vi ocks\u00e5 om v\u00e5r v\u00e4xeltj\u00e4nst till TeleProffs GO! Sj\u00e4lva uppgraderingen s\u00e4kerst\u00e4ller bland annat \u00e4nnu mer s\u00e4kerhet och redundans, men vi har \u00e4ven \u00e4ran att presentera flertalet nya funktioner som vi vet har haft stor efterfr\u00e5gan bland v\u00e5ra kunder. H\u00e4r kommer ett axplock av de nya funktionerna, samt en kort f\u00f6rklaring p\u00e5 hur de fungerar.   TELEFONIST KAN KOPPLA SAMTAL DIREKT MOT ANV\u00c4NDARES R\u00d6STBREVL\u00c5DA. M\u00f6jligheten finns nu…<\/p>\n","category_list_v2":"Blogg<\/a>","author_info_v2":{"name":"Support TeleProffs","url":"https:\/\/www.teleproffs.se\/support\/author\/support\/"},"comments_num_v2":"0 comments","yoast_head":"\nTeleProffs GO lansering och uppgradering - Teleproffs Supportcenter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.teleproffs.se\/support\/teleproffs-go-lansering-och-uppgradering\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"TeleProffs GO lansering och uppgradering - Teleproffs Supportcenter\" \/>\n<meta property=\"og:description\" content=\"TELEPROFFS GO \u2013 NYLANSERING OCH UPPGRADERING AV ER TELEFONI-PLATTFORM. 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