Privacy policy is a description of how we collect, use, and deal with the information, including personal information, which you provide us with, and which is generated as a part of the contract that is formed when you use our services and products.

TeleProffs Sverige AB, org.nr 556330-3279, is responsible for how the processing and handling of personal data is carried out. This is our Privacy policy.

Processed information

First name, Last name, telephone number and e-mail address are collected to provide you with the service. Company name, Company organisational number, Payment information, and service information is collected for billing and service. Information regarding your use of our and other parties, online services is collected by cookies.

Information about your use of our services, including conversation information, usage history, viewing history, interactive information and billing. From time to time, we may also collect information through questionnaires to provide better products and services.

Processing purpose

The information about you collected, and generated when our services are being used, are handled in accordance with the Personal Data Act (1998:204) (PUL) and for the following purposes:

  • To fulfil obligations within current contracts for the delivery of services and products.
  • To provide service information and updates.
  • To evaluate, develop and improve our services, products and offerings.
  • To administer and customize your visit and access to selected parts of our online services.
  • To deliver direct marketing material.
  • To implement marketing and customer analysis.
  • To fulfil our obligations under the law.

Information disclosure

Under the following circumstances, we may share information about you:

  • For employees, subcontractors and other companies that TeleProffs cooperates with, to provide our services and products.
  • For companies that TeleProffs partners with to provide offers and other promotions for products and services that may interest you.
  • TeleProffs may also use and share aggregated information and statistics to monitor our services. Such aggregated information does not include information that can be used to identify any specific individual. TeleProffs may also use and share aggregated information and statistics to monitor our services. Such aggregated information does not include information that can be used to identify any specific individual.

Information protection

TeleProffs takes appropriate technical and organizational security measures, consistent with industry standards, to ensure that all information processed, are protected from unauthorized access. A limited proportion of employees have access to information about you and handling of the information is regulated.

Cookies

This Cookie Policy explains what cookies are, how we use them, the types of cookies we utilize, the information we collect through cookies and how that information is used, as well as how you can manage your cookie preferences.

Cookies are small text files used to store small pieces of information. They are stored on your device when the website is loaded in your browser. These cookies help us ensure the website functions properly, enhance security, improve user experience, and allow us to understand how the website performs and identify areas for improvement.

Like most online services, our website uses first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function correctly and do not collect any personally identifiable information.

Third-party cookies used on our website are mainly employed to understand how the website performs, how users interact with it, to keep our services secure, to deliver relevant advertisements, and to provide an improved user experience. These cookies also help accelerate your future interactions with our website.

You can modify your cookie preferences at any time by clicking the “Cookies” link at the bottom of the webpage. This allows you to revisit the cookie consent banner and change your preferences or withdraw your consent immediately.

Additionally, different browsers offer various methods for blocking and deleting cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documentation for managing cookies in major browsers:

If you use another browser, please refer to its official support documentation.

Marketing opt out

If you do not want to receive marketing/advertising material from us, or companies that we cooperate with, you must notify us in in writing.

The notification is to be sent to:
TeleProffs Sverige AB
Att: Marknad
Östra Strandgatan 10
553 24 Jönköping
Sweden

Requesting access to personal data

Once, every calendar year, the Personal Data Act gives you the right to access the personal data that TeleProffs has collected on you. To request this personal data, you must request it in writing.

The request is to be sent to:
TeleProffs Sverige AB
Att: Marknad
Östra Strandgatan 10
553 24 Jönköping
Sweden